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Making Business out of Public Service
Louise Reader
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From schools to hospitals, from utilities to food banks, over the past thirty years corporatization has transformed the public sector in Canada. Economic elites take control of public institutions and use business metrics to evaluate their performance, transforming public programs into corporate revenue streams.
Senior managers use corporate methodology to set priorities in social services and create “market-friendly” public sector cultures. Even social activist organizations increasingly look and act like multinational corporations while non-governmental organizations pursue partnerships with the same corporations they ostensibly oppose.
Corporatizing Canada critically examines how corporatization has been implemented in different ways across the Canadian public sector and warns us of the threat that neoliberal corporatization poses to democratic decision-making and the public at large.
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