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The Art of Benchmarking

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The Art of Benchmarking

An Analytical Guide to Methods and Applications for IT Management

Martin Kütz

Springer
Collection: Contributions to Management Science
Publication date : 2021-12-08

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Benchmarking is considered a must for modern management. This book presents an approach to benchmarking that has a solid mathematical basis and is easy to understand and apply. The book focuses on three main topics. It shows how to formalize the representation of benchmarking objects. Furthermore, it presents different methods from decision making and voting and their application to benchmarking. Finally, it discusses suitable features for different benchmarking objects. The objects considered are taken from IT management, but can be easily transferred to other business areas, which makes the book interesting for all practitioners in the management field.

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About the book

Author

Martin Kütz

Imprint

Springer

Collection

Contributions to Management Science

Publication date

2021-12-08

Pages

164 pages

Print ISBN

9783030905859

Language

English

Ebook informations

EAN PDF

9783030905866

Price

£109.50

Copy count 1

Print count 16

File size 1976 Ko

Informations accessibility

EAN EPUB

9783030905866

Price

£109.50

Copy count 1

Print count 16

File size 5448 Ko

Informations accessibility

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About author(s)

Martin Kütz

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