Zen and the Art of Digital Transformation

Learn practical methods for reducing technology overload and related employee burnout at your organization  

In Zen and the Art of Digital Transformation: Leading a Mindful Redesign of the Digital Enterprise, veteran digital transformation consultant, Sara Teitelman, MPH, shares her proven process for improving the state of an organization’s enterprise technology in ways that boost employee happiness and productivity. Grounded in best practices from human-centered design, knowledge management, and change management, these methods will help organizations of all sizes assess the performance of their digital tools and develop a phased plan of action for decluttering their digital landscape and realizing the full value of their IT investments. Importantly, it is these same actions that will position organizations to make best use of the growing collection of highly sophisticated, AI-driven capabilities that will soon be part of every workplace.  

Case studies and downloadable templates developed over hundreds of successful client projects are included to help readers immediately put the concepts presented to work. In this book, readers will learn how to: 

• Assess the current state of their enterprise technology and uncover the ways that it is hindering productivity and employee satisfaction 
• Quantify and reduce IT spend on recurring software subscriptions 
• Address IT system overlap and duplication to streamline business processes and reduce user confusion 
• Provide employees with clear guidelines and training on use of their enterprise digital tools 
• Involve people from across the organization in technology decision-making to reduce inter-departmental friction and uncover synergies