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Mobile Banking and Access to Public Services in Bangladesh

Mobile Banking and Access to Public Services in Bangladesh

Influencing Issues and Factors

Hasanul Banna, Jannatul Ferdous, M. Kabir Hassan

Cambridge University Press
Publication date : 2024-03-21

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This Element examines the role of mobile banking in accessing public services in Bangladesh. It also identifies the key influencing factors and challenges in accessing public services through mobile banking and suggests policy measures to overcome these challenges. Based on a survey of 300 people, the study finds that mobile banking facilitates access to public services, which is beneficial and effective for both rural and urban users, as technology can increase the quality of work. Despite the benefits, some individuals are reluctant to use the service due to high transaction costs and a lack of digital literacy.

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About the book

Author

Hasanul Banna , Jannatul Ferdous , M. Kabir Hassan

Imprint

Cambridge University Press

Collection

n.c

Publication date

2024-03-21

Pages

n.c

Print ISBN

9781009454025

Language

English

Ebook informations

EAN PDF

9781009447119

Price

£18.99

Copy count 0

Print count 0

File size 4270 Ko

Informations accessibility

EAN EPUB

9781009447072

Price

£18.99

Copy count 0

Print count 0

File size 3082 Ko

Informations accessibility

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About author(s)

Hasanul Banna

Jannatul Ferdous

M. Kabir Hassan

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