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Miscommunication in Healthcare

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Miscommunication in Healthcare

Solving a Wicked Problem

Bernadette M. Watson

Peter Lang Inc., International Academic Publishers
Publication date : 2026-05-25

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This book investigates the miscommunication that occurs within diverse healthcare settings. It includes doctor-patient consultations, multi-disciplinary teams, and intercultural encounters; it also examines adverse patient events. It explores real life situations where communication failed either patients, health professionals, or both. The author applies a specific social psychological perspective to offer one particular explanation as to why communication fails. The complex nature of health communication is demonstrated through an in-depth analysis of the health system and its associated hierarchical structure. Developed throughout the book is the belief that health communication is a ‘wicked problem’ with no one solution.

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About the book

Author

Bernadette M. Watson

Imprint

Peter Lang Inc., International Academic Publishers

Collection

n.c

Publication date

2026-05-25

Pages

176 pages

Print ISBN

9781636673783

Language

English

Ebook informations

EAN PDF

9781636673790

Price

£29.54

Copy count 35

Print count 35

File size 4209 Ko

Informations accessibility

EAN EPUB

9781636673806

Price

£29.54

Copy count 35

Print count 35

File size 973 Ko

Informations accessibility

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About author(s)

Bernadette M. Watson

Bernadette M. Watson is Honorary Professor in the Department of English and Communication at the Hong Kong Polytechnic University, and Honorary Professor of Psychology at the University of Queensland. She has an international reputation and is a world leader in the field of language and social psychology, and in health communication research.

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