Home Home >
Reference >
Business & economics >
Decision-making & problem solving >
Designing the Customer-Centric Organization

Click for an excerpt

Designing the Customer-Centric Organization

A Guide to Strategy, Structure, and Process

Jay R. Galbraith

Jossey-Bass
Publication date : 2011-01-06

Voir les informations d'accessibilité

Add to basket

£44,84

Download | LCP DRM 🛈 Adobe DRM 🛈

Streaming

Add to my wish list

Louise Reader

Read on Louise Reader App.

Get £6.73 by recommending this book

Designing the Customer-Centric Organization offers todayâ??s business leaders a comprehensive customer-centric organizational model that clearly shows how to put in place an infrastructure that is organized around the demands of the customer. Written by Jay Galbraith (the foremost expert in the field of organizational design), this important book includes a tool that will help determine how customer-centric an organization is- light-level, medium-level, complete-level, or high-level- and it shows how to ascertain the appropriate level for a particular institution. Once the groundwork has been established, the author offers guidance for the process of implementing a customer-centric system throughout an organization. Designing the Customer-Centric Organization includes vital information about structure, management processes, reward and management systems, and people practices.

Les livres numériques peuvent être téléchargés depuis l'ebookstore Numilog ou directement depuis une tablette ou smartphone.

PDF : format reprenant la maquette originale du livre ; lecture recommandée sur ordinateur et tablette
EPUB : format de texte repositionnable ; lecture sur tous supports (ordinateur, tablette, smartphone, liseuse)

Votre support de lecture	Format	Protection	Application
Ordinateur	-EPUB -PDF	DRM Adobe LCP	Lecture en ligne (streaming) Adobe Digital Editions(DRM Adobe) Thorium Reader (LCP)
Tablette et smartphone iOS / Android	EPUB PDF	LCP DRM Adobe	Application Louise Reader : IOS / Android(ne lit pas les fichiers protégés par Adobe DRM) Adobe Digital Edition : IOS/Android(Lit uniquement la DRM Adobe)
Liseuse	EPUB	DRM Adobe	Module de lecture de la liseuse
Liseuse Diva	EPUB	LCP DRM Adobe	Module de lecture de la liseuse Diva

Consultez l’aide pour en savoir plus.

About the book

Author

Jay R. Galbraith

Imprint

Jossey-Bass

Collection

n.c

Publication date

2011-01-06

Pages

208 pages

Print ISBN

9780787979195

Language

English

Ebook informations

EAN PDF

9780787979584

Price

£44.84

Copy count 0

Print count 208

File size 1382 Ko

Informations accessibility

EAN EPUB

9781118046869

Price

£44.84

Copy count 0

Print count 208

File size 1198 Ko

Informations accessibility

Compatibility

To check the compatibility with your devices,
see help page

About author(s)

Jay R. Galbraith

You may also be interested in...