People as Care Catalysts

From Being Patient to Becoming Healthy

Niklas Arvidsson, Richard Normann

Wiley
Publication date : 2006-06-14

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The healthcare sector is undergoing strong expansion worldwide, as the focus changes from 'treating illness' to 'promoting wellness' and those able and willing to pay for their health make up for the shortcomings of national systems. How things evolve will depend on whether the national systems reinvent themselves around a new model of customer value, or fail to change and become obsolete. Global in scope and insightful in its conclusions, People as Care Catalysts sets out an agenda for how things could develop in the new 'healthcare economy'.

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About the book

Author

Niklas Arvidsson , Richard Normann

Imprint

Wiley

Collection

n.c

Publication date

2006-06-14

Pages

244 pages

Print ISBN

9780470017784

Language

English

Ebook informations

EAN PDF

9780470031582

Price

£61.72

Copy count 0

Print count 244

File size 1147 Ko

Informations accessibility

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About author(s)

Niklas Arvidsson

Richard Normann

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