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Sharing Hidden Know-How

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Sharing Hidden Know-How

How Managers Solve Thorny Problems With the Knowledge Jam

Katrina Pugh

Jossey-Bass
Collection: Jossey-Bass Leadership Series
Publication date : 2011-03-01

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Using knowledge that an organization already has is one of the great management ideas of the last fifteen years. Putting Knowledge to Work provides external consultants, internal facilitators, and leaders with a five-step process that will help them achieve their knowledge management goals. The five steps, Knowledge Jams, show how to set the direction, foster the correct tone, conduct knowledge capture event, and integrate this knowledge into the organization. In addition, the author introduces conversation practices for participants to effectively co-create knowledge and discover context.

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About the book

Author

Katrina Pugh

Imprint

Jossey-Bass

Collection

Jossey-Bass Leadership Series

Publication date

2011-03-01

Pages

272 pages

Print ISBN

9780470876817

Language

English

Ebook informations

EAN EPUB

9781118010938

Price

£32.39

Copy count 0

Print count 272

File size 2990 Ko

Informations accessibility

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About author(s)

Katrina Pugh

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