A Study Of Performance Measurement In The Outsourcing Decision
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A Study Of Performance Measurement In The Outsourcing Decision

Ronan Mcivor, Alan Mckittrick, Paul Humphreys, Anthony Wall


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Outsourcing is a key issue for many organisations having moved from the contracting out of peripheral activities such as cleaning to more critical areas such as design and marketing. This report is for managers and people in finance and accounting functions and takes a practical approach in developing a framework and then applying this framework in an actual organisation which makes it easier for practitioners to understand.• This report provides a framework which incorporates both qualitative and quantitative performance measures that can be used in the outsourcing process• This research is of value to commercial and public sector organisations as well as academics as it provides insights for organisations considering outsourcing that will enable them to assess service levels throughout the contract

About the book
Author
Ronan  McIvor , Alan  McKittrick ,   Paul Humphreys , Anthony  Wall
Imprint
Cima Publishing
Collection
n.c
Publication date
2009-05-28
Pages
120 pages
Print ISBN
9781856176804
Language
English
Ebook informations
EAN EPUB DRM-FREE
9781856178570
Price
£33.75
Ce livre est accessible aux handicaps   Informations accessibility
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