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Supervision in the Hospitality Industry

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Supervision in the Hospitality Industry

Leading Human Resources

Jack E. Miller, John R. Walker

Wiley
Publication date : 2009-01-26

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Human resources are led, not managed. Supervision in the Hospitality Industry: Leading Human Resources, Sixth Edition is about leading the people who cook, serve, tend bar, check guests in and out, carry bags, clean rooms, mop floors—the people on whom success or failure of every hospitality enterprise depends. It is a book about first-line supervision, written especially for the beginning leader, newly promoted supervisor, or anyone planning a career in the hospitality field. Even experienced managers will find if full of useful ideas and insights. Revised and updated to include increased coverage of contemporary diversity initiatives, with information on recruitment and retention, and additional profiles of individuals and companies, Supervision in the Hospitality Industry provides a basic understanding of a leader's role and responsibilities applied to the hospitality industry.

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About the book

Author

Jack E. Miller , John R. Walker

Imprint

Wiley

Collection

n.c

Publication date

2009-01-26

Pages

n.c

Print ISBN

9780470077832

Language

English

Ebook informations

EAN PDF

9780470396209

Price

£66.74

Copy count 0

Print count 0

File size 6939 Ko

Informations accessibility

EAN EPUB

9780470482704

Price

£66.74

Copy count 0

Print count 0

File size 10824 Ko

Informations accessibility

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About author(s)

Jack E. Miller

John R. Walker

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