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The phrase "lessons learned is such a common one, yet people struggle with developing effective lessons learned approaches.The Lessons Learned Handbook is written for the project manager, quality manager or senior manager trying to put in place a system for learning...
Customer Care provides a detailed course suitable for delivery to library staff at all levels. It can be used as a stand-alone reference work for customer care processes and procedures or, alternatively, it can be used by library staff to tailor a customer care course...
This book examines the following factors: sponsorship of research, control of the dissemination of research, effects of dominant research paradigms, financial interests of authors, publishers, and editors, role of new technologies (for example, Web 2.0).It is widely...
The sustainability of Networked Collaborative Learning (NCL) is a key topic of discussion amongst the institutions where it has been or may potentially be introduced. In order to determine the extent of NCL's sustainability, the added value university education may...
Aimed at library science students and librarians with newly assigned administrative duties the book is about improving one's thinking and decision making in a role as a library manager. Most librarians get very little exposure to management issues prior to finding...
This book is aimed at the practicing academic librarian, especially those working on the 'front lines' of reference, instruction, collection development, and other capacities that involve dealing directly with library patrons in a time of changing scholarly...
Teaching Information Literacy for Inquiry-Based Learning is highly beneficial to those who teach or train people and need to develop systematic ways of using information sources and tools to help them participate in inquiry based learning. Whether at school, college,...
An exploration of information literacy and ICT skills education from the point of view of social and political theory. The author incorporates theories to argue why the idea of information literacy is so important in the 21st century, and also to develop teaching...
The purpose of this book is to increase understanding of the major theories, issues, challenges, and solutions related to online distance education. It balances practical advice with a description of the theoretical and research-based underpinnings for the...
The changing nature of education and training systems in Japanese firms is reviewed with focus on developments of management education in Japanese universities. Based on a contextual model, this book examines whether the MBA education system in the Japanese business...
Scientific libraries have undergone dramatic changes since the end of the 1960s. This book explains and characterises these changes and main trends, and describes their consequences for libraries. The book presents an overview and an analysis of long-term developments...
This practical book introduces readers to the current technology topics and issues facing today's academic instruction and reference librarians. The book provides up-to-date overviews of cutting edge technologies, offers an insight on current educational uses and...
This book discusses the issues surrounding the implementation and 'selling' of a comprehensive library staff training programme. Importantly, it contains many tried and tested techniques used by the author; it also includes standard documentation that readers can use in...
This book takes an informal and in-depth look at the five steps of the ADDIE model - Analysis, Design, Development, Implementation and Evaluation – as used in library training programmes. With hints and tips and practical advice from other trainers, the aims of the book...
This practical book is written from the point of view of the practitioner, rather than the researcher. It presents current and recent work in the subject area in a way relevant to practitioners, researchers and students. The book includes practical examples of survey...
This book contains detailed and easy-to-digest information on all aspects of writing, preparing and marketing electronic books (ebooks). It covers such aspects as: How to develop ideas to write about; How to start the compilation of the ebook; How to choose the correct...
This book provides a comprehensive overview of e-learning (online learning) systems in the context of system delivery for Higher Education Information Services. The book considers practical issues in choosing a virtual learning environment and discusses a range of...
This book helps information professionals in their continuing professional development (CPD). The book shows them how to examine their own skills and plan their development over a period of time. It also helps them to focus on their career path and begin the acquisition...
The Digital Age and Local Studies examines the impact of various electronic developments, particularly the internet on local studies librarianship.The recent explosion in use of the internet has been matched by an increased interest in local, family and community...
This book is intended as a guide for those people who have been charged with establishing a library or information service in their organisation. It is a practical guide to the steps that need to be taken, the people that will need to be dealt with and the procedures...
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