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Perfect People Skills helps you to deal with other people effectively and how to be aware of your own behaviour too. Differences of direction and motivation, personality, ethnic group, gender, class and ability can all bring problems, as well as those challenges...
THE NEW QUESTIONTen years after the worldwide bestseller Good to Great, Jim Collins returns with another groundbreaking work, this time to ask: Why do some companies thrive in uncertainty, even chaos, and others do not? Based on nine years of research, buttressed by...
THIS HAS HAPPENED BEFORE.The current financial crisis has only one parallel: the Wall Street Crash of 1929 and subsequent Great Depression of the 1930s, which crippled the future of an entire generation and set the stage for the horrors of the Second World War. Yet the...
We are experiencing a substantial rise in the graduate population just at a time when the suply of suitable jobs is stagnant. There is competition for jobs providing relevent proffessional experience, and graduates are having to be willing to move jobs to capitalise on...
Todd Skinner sees climbing mountains as a natural metaphor for business challenges. To climb a mountain you must know how to define your objective, plan the best strategy, prepare your team, and surmount any obstacles on the way to the summit. This book takes the...
We all make decisions every day. Most of them are pretty straightforward, but every so often there are some really tough calls. In business the choices that executives are sometimes faced with can make the difference between acclaimed success and ongoing prosperity, and...
Perfect Customer Care provides companies big and small with the answers to some of the most important business questions facing us today. Customers don't come back with those valuable repeat orders unless you show them you care about their satisfaction. That means...
The ability to negotiate effectively is a vital skill for business and for everyday life. Whether you want to negotiate a business deal, a pay rise – or the price of a new house or car, Perfect Negotiation shows you how to get a better deal every time – and avoid costly...
In April 2010, the world watched in alarm as BP's Macondo well suffered a fatal explosion and a catastrophic leak. Over the next three months, amid tense scenes of corporate and political finger-pointing, millions of barrels of crude oil dispersed across the Gulf of...
In Walking the Talk, Carolyn Taylor provides a ground-breaking guide to all aspects of the crucial discipline of building an effective culture, showing readers how to lead, define, plan, analyse and capitalise on culture to transform themselves and their organisations....
In a recent series of ground-breaking psychological experiments, volunteers were shown a 30-second film of some people playing basketball and told to count the number of passes made with the ball. After just a few seconds, a man dressed as a gorilla slowly walked into...
Since the turn of the century, we have seen hopes of a new era of peace shattered by the 9/11 attack on the US. We have witnessed the US become embroiled in a divisive and seemingly unwinnable war in Iraq.. We have looked on as new nuclear rivalries have sprung up with...
How did Pixar go from producing CAT scan images to winning Oscars?How did Steve Jobs turn Apple into a world-beating company?How does Amazon's culture encourage innovation?How can you find the creative solutions demanded by our ever-changing world?The answer, according...
*Can you find the way to Davy's bar? *Do you know the Doughnut principal? *How do you make a Chinese contract? The changes which Charles Handy foresaw in THE AGE OF UNREASON are happening. Endless growth can make a candyfloss economy, and capitalism must be its own...
How the Stock Markets Work has long been an established favourite for anyone who needs a straightforward, accessible introduction to the stock markets. This guide concisely explains how the stock markets have developed as well as how they operate today and is a must-buy...
The Talent Masters itself stems from a unique marriage of talents. Bill Conaty, in the course of a 40-year career at General Electric, worked closely with CEOs Jack Welch and Jeff Immelt to build the company's internationally renowned talent machine. Ram Charan is the...
The need for high-quality leadership in all areas of business and organisational activity has never been greater. A myriad of interlinked factors mean that styles of leadership that were appropriate in the past are now no longer working. These factors include new...
The world needs new ideas, now products, new kinds of associations and institutions, new initiatives, new art and new designs. But these new things seldom come from established organisations. They come from individuals - the New Alchemists. What drives people to create...
Stripping away the mystique from the world of investment and finance, How to Read the Financial Pages is a layman's guide to reading and understanding the financial press and the markets and events it covers. Assuming no financial knowledge, Michael Brett provides a...
Bestselling Perfect CV is essential reading for anyone who's applying for jobs. Written by a leading HR professional with years of experience, it explains what recruiters are looking for, gives practical advice about how to show yourself in your best light, and provides...
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