Account
Orders
Advanced search
The book offers insights and strategies to help companies and managers generate and manage knowledge, enabling the successful implementation of innovations and digitalization projects. It outlines the customer and employee engagement activities necessary to transform...
Over the last forty years, the field of customer experience has been the focus of considerable research, highly diverse perspectives, and numerous managerial applications. Hybrid contexts combining both brick-and-mortar and digital experiential contexts explain this to...
This book has been written to provide the reader with research insights into understanding Sustainability, which is seen as a crucial issue for our time and for the future.It brings together the views, conceptual analyses, case studies and practical recommendations of...
The evolution of digital technologies at an exponential pace, especially over the last decade, has led to the emergence of technology-based players that are disrupting practices across all sectors of business. As a consequence, companies are being forced to launch or to...
The question of the management of clinics is becoming increasingly important as a result of a combination of factors:- the ageing of the population;- the limitations of the public hospital sector;- regulatory changes in the sector;- increasing investment needs.This book...
Much of the accounting literature up to the 1960s assumed that accounting captured an objective economic reality and that accounting information served primarily to assist rational decision makers’ search for profit. Macintosh observed this seemed to belie the obvious...
This chapter reviews Yasuhiro Monden’s work on management control, particularly in the area of Japanese-style cost management; identifies the contribution of his work to the field of management control worldwide; and examines its relevance.
Jürgen Weber is one of the pioneers of controlling in German-speaking countries. As Alfred Wagenhofer points out, “at first [controlling] was just used as a trendier name for cost accounting, which had evolved more into the use of cost information and management...
This book, which is published further to the author’s Doctorate in Business Administration (DBA) dissertation at the Business Science Institute (BSI) in Luxembourg, concerns the performance of public-private partnerships (PPPs) within the West African Economic and...
The thesis written in the course of a Doctorate of Business Administration (or DBA) raises many questions for future DBA candidates concerning its specific orientation, content and scope.Given the central role of the thesis project in the process of educating DBA...
This book is a contribution to the building of a knowledge base for the effectiveness of M&E-Systems in the field of development management. The primary focus is to contribute to the clarification of what rigorous frameworks would apply to understand and meaningfully...
How can qualitative studies meet the challenges posed by new communications technologies and changes in consumer behaviour and attitudes? What is the impact of neuroscience research, the internet, social networks, emerging communities - of current and future scientific,...
Mary P. Follett (1868-1933) is known for her theory of cooperation or what she called “coactive power.” More comprehensively, however, she theorized management as the mastery of complex processes to bring about the most desirable human achievement—creative experience...
Management control in Germany developed gradually. In the beginning we find on one hand a concern with security issues and on the other hand four main methods of management control: transfer prices, budgeting, ratio analysis (or – in modern words – key performance...
This book is for anyone with authority, or destined to be involved in a hierarchical or functional authority whose objective is improving how they manage. It will also be of interest to anyone hoping to better understand themselves and blossom professionally as well as...
This book can be considered a study aid for improving service quality within a company. It is aimed at any person or business wishing to attain a higher level of quality when in contact with customers and suppliers.When you work in the hotel industry you are often...
Dimensions of experience as a key to successful experiential strategiesFirst discussed in the seminal articles by Holbrook and Hirschman, the experiential approach attempts to understand individuals’ reactions when they consume, with the idea that we seek to enjoy...
At a time of increasing debate over the advantages of careers in big companies, here is a view from the inside of what takes place at Michelin. This legendary company, renowned throughout the world but still with a strong family grass-roots identity, is a career...
The ‘100% scanning’ law, or House Resolution 1 (H.R. 1), aims to protect US territory against terrorist risks likely to affect the globallogistic chain. A unilateral step, it may be perceived as a disguised protectionist measure which would transfer the risk of...
Les livres numériques peuvent être téléchargés depuis l'ebookstore Numilog ou directement depuis une tablette ou smartphone.
PDF : format reprenant la maquette originale du livre ; lecture recommandée sur ordinateur et tablette EPUB : format de texte repositionnable ; lecture sur tous supports (ordinateur, tablette, smartphone, liseuse)
DRM Adobe LCP
LCP DRM Adobe
Sign up to get our latest ebook recommendations and special offers