All ebooks by David Jaffe in PDF and EPUB

2 Book(s)


Add to my wish list Your Customer Rules! David Jaffe , Bill Price What you need to know about your customers Now more than ever, every interaction you have with customers is critical. Customers today have unlimited information at their fingertips—and can influence the purchase decisions and behaviors of millions of others. With this... Publication date: 2014-11-13 Format: PDF, ePub Publisher: Jossey-Bass PDF ePub Add to basket £23,20
Add to my wish list The Best Service is No Service David Jaffe , Bill Price In this groundbreaking book, Bill Price and David Jaffe offer a new, game-changing approach, showing how managers are taking the wrong path and are using the wrong metrics to measure customer service. Customer service, they assert, is only needed when a company does... Publication date: 2011-09-14 Format: ePub Publisher: Jossey-Bass Add to basket £25,32

Download this eBook Your Customer Rules!

Add to my wish list

What you need to know about your customers Now more than ever, every interaction you have with customers is critical. Customers today have unlimited information at their fingertips—and can influence the purchase decisions and behaviors of millions of others. With this...

Publication date: 2014-11-13

Format: PDF, ePub

Publisher: Jossey-Bass

Add to basket

£23,20

Add to my wish list

The Best Service is No Service

David Jaffe , Bill Price

In this groundbreaking book, Bill Price and David Jaffe offer a new, game-changing approach, showing how managers are taking the wrong path and are using the wrong metrics to measure customer service. Customer service, they assert, is only needed when a company does...

Publication date: 2011-09-14

Format: ePub

Publisher: Jossey-Bass

Add to basket

£25,32

Les livres numériques peuvent être téléchargés depuis l'ebookstore Numilog ou directement depuis une tablette ou smartphone.

PDF : format reprenant la maquette originale du livre ; lecture recommandée sur ordinateur et tablette
EPUB : format de texte repositionnable ; lecture sur tous supports (ordinateur, tablette, smartphone, liseuse)

Votre support de lecture	Format	Protection	Application
Ordinateur	-EPUB -PDF	DRM Adobe LCP	Lecture en ligne (streaming) Adobe Digital Editions(DRM Adobe) Thorium Reader (LCP)
Tablette et smartphone iOS / Android	EPUB PDF	LCP DRM Adobe	Application Louise Reader : IOS / Android(ne lit pas les fichiers protégés par Adobe DRM) Adobe Digital Edition : IOS/Android(Lit uniquement la DRM Adobe)
Liseuse	EPUB	DRM Adobe	Module de lecture de la liseuse
Liseuse Diva	EPUB	LCP DRM Adobe	Module de lecture de la liseuse Diva

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All ebooks by David Jaffe in PDF and EPUB

Your Customer Rules!

David Jaffe , Bill Price

The Best Service is No Service

David Jaffe , Bill Price