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Learn how to define develop and implement a dynamic business strategy with Strategic Thinking. This concise and informative guide shows you how to plan short and long-term objectives, how to put toether the right team for the right job, how to communicate your vision...
Focus your organisation on customers and form successful working partnerships with clients.
Learn everything you need to know to evaluate and enhance staffperformance. Appraising Staff explains how to prepare and conduct anappraisal session and how to follow up with effective action plans.Practical techniques demonstrate how to motivate your staff and...
Develop your personal skills by understanding how to sell effectively, with strategies to ensure success. Includes the basics of selling from preparation through to managing a team, with 5-minute fixes and high-impact techniques plus a simple self-assessment exercise...
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