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This book focuses on the art of managing IT. A simple and robust framework is proposed to describe and to structure the essential elements of IT management. The authors pay particular attention to didactic aspects in order to facilitate the retention of models presented...
Information Technology plays a major role in our society. Due to system integration and process automation, a company has to rely on performant information systems. To achieve this objective, it is important to have relevant IT processes in place on the one hand to...
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