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Complexity has met its match! Today, every leader and organisation grapples with unprecedented complexity. Some thrive in these situations while the vast majority do not. Now updated for a post-Covid world, David Benjamin and David Komlos share their cutting-edge,...
The essential guide for working in diverse teams and across cultures today. This practical self-help guide will optimize the performance of individuals and teams working in an intercultural environment. By increasing awareness of the nature and impact of diversity in...
From the CEO and President of the Society for Human Resource Management (SHRM) comes the ultimate guide to transforming the way we select, retain and train our employees in a radically changed business environment. With the growth of remote work and an increased focus...
What if everything you know about raw talent, hard work, and great performance is wrong?Very few people are truly great at what they do. But why aren't they? Why don't we manage businesses like Warren Buffett, play golf like Tiger Woods or play the violin like Itzhak...
Viewing them as 'touchy feely', intangible and invisible, most leaders separate their personal lives from their professional lives. Diana Jones, an executive coach for 30-years, argues that this is unwise. In fact, the 'soft side' of leadership - empathy, compassion,...
With the "first screen"-the television-companies sent ads directly into consumers' living rooms, reaching millions with one campaign. The "second screen"-the personal computer-increased interaction between companies and consumers and allowed for immediate customer...
In the wake of banking crises and financial scandals there is now a common mistrust of financial advisers - the 'experts'. People believe that financial institutions are more interested in making money out of you through management fees than in making money for you. But...
The latest financial crisis is explained in a historical context in Trouble with Markets.The Great Depression and other periods of economic downturn are investigated and exposed, as Roger Bootle walks readers through the roles of regulators and bankers, and blames...
In the digital age, content is no longer confined to the written page. It is spread across web and mobile, taking the form of podcasts, webinars, widgets, and blog posts. Powerful content tells the story of your product or business, but it means nothing if it's not...
Bill Lucas, a leading international expert on life-long learning, shows that while we have learned more about how the brain works in the last decade than we have ever known, only a fraction of this is grasped and applied by most people. Power Up Your Mind applies this...
This is a one-of-a-kind look at Nelson and his leadership skills Vice Admiral Horatio Lord Nelson has been widely admired as a celebrated and effective leader. His dynamic approach to leadership and management has now been translated into a timeless, practical and...
For most managers, the normal round of hectic schedules, tricky staff issues and impending deadlines are well within their management capabilities. It is the financial issues that give them headaches. Nobody has ever explained how to balance sales against costs, how to...
Customers are key to your success. Make a big difference to them by taking care of the little things that matter - this book contains 50 tips and techniques to create a Buzz that delivers world-class customer service. In his punchy, accessible guide, well-known author...
Drawing on over 25 years consultancy experience running over 50 big one-time, cost-reduction projects internationally, Wileman provides a Cost Management Toolkit of key ideas and cost management strategies for analysing cost-management including procurement and...
A major new title from the author of the bestselling 50 Classics series which have sold over 100,000 in the English language. 50 Prosperity Classics is the first book to highlight the landmark titles in this fast-expanding field, illustrated by the phenomenal success of...
Too many organizations are currently caught in a “green slump,” struggling to engage in sustainability projects and making far less progress than they should be. Some businesses are striving to lead the way by equipping their facilities with new, energy-saving...
This major new edition of Sue Knight's bestselling book NLP at Work has been extensively revised and updated, with an emphasis on the heart of NLP becoming a model of excellence. In addition to a new slant to every chapter, there are three new chapters on the key things...
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