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Viewing them as 'touchy feely', intangible and invisible, most leaders separate their personal lives from their professional lives. Diana Jones, an executive coach for 30-years, argues that this is unwise. In fact, the 'soft side' of leadership - empathy, compassion,...
With the "first screen"-the television-companies sent ads directly into consumers' living rooms, reaching millions with one campaign. The "second screen"-the personal computer-increased interaction between companies and consumers and allowed for immediate customer...
In the wake of banking crises and financial scandals there is now a common mistrust of financial advisers - the 'experts'. People believe that financial institutions are more interested in making money out of you through management fees than in making money for you. But...
In 1933, the eighteen year old Patrick Leigh Fermor set out in a pair of hobnailed boots to chance and charm his way across Europe, like a tramp, a pilgrim or a wandering scholar. The books he later wrote about this walk, A Time of Gifts, Between the Woods and the...
What is the literature of possibility? For over 2,000 years, philosophers have been interested in what makes for “the good life” in terms of the ability to provide for oneself and one’s family, enjoy the pleasures of culture and nature, participate in political life,...
A new edition - revised and updated with over 100 pages of new material - of the groundbreaking book that brings the principles of organizational learning to today s schools and classrooms.
The latest financial crisis is explained in a historical context in Trouble with Markets.The Great Depression and other periods of economic downturn are investigated and exposed, as Roger Bootle walks readers through the roles of regulators and bankers, and blames...
If you dream of being a writer, why not learn from the best? In Your Creative Writing Masterclass you'll find ideas, techniques and encouragement from the most admired and respected contemporary and classic authors, including Charles Dickens, Jane Austen and Anton...
In the digital age, content is no longer confined to the written page. It is spread across web and mobile, taking the form of podcasts, webinars, widgets, and blog posts. Powerful content tells the story of your product or business, but it means nothing if it's not...
Have you always wanted to write a book, short story or screenplay but never quite known where to start? Do you worry you won't be able to think of a plot, or create vivid characters, or find the time? Whatever is stopping you from becoming a writer, Your Writing Coach...
Our society is shaped by our media – now more than at any time in history. They play a crucial role in culture, commerce and politics alike. The Ascent of Media is the first book to look at the new digital era in the context of all that has gone before, and to build on...
Bill Lucas, a leading international expert on life-long learning, shows that while we have learned more about how the brain works in the last decade than we have ever known, only a fraction of this is grasped and applied by most people. Power Up Your Mind applies this...
Set against the vibrant background of one of the world's most dangerous cities, Oh Mexico! is not only a classic travel memoir, but also contains great narrative and stuffed with amazing facts about this country's colourful history, lit up by warmth, wit, wisdom and...
This is a one-of-a-kind look at Nelson and his leadership skills Vice Admiral Horatio Lord Nelson has been widely admired as a celebrated and effective leader. His dynamic approach to leadership and management has now been translated into a timeless, practical and...
Customers are key to your success. Make a big difference to them by taking care of the little things that matter - this book contains 50 tips and techniques to create a Buzz that delivers world-class customer service. In his punchy, accessible guide, well-known author...
For most managers, the normal round of hectic schedules, tricky staff issues and impending deadlines are well within their management capabilities. It is the financial issues that give them headaches. Nobody has ever explained how to balance sales against costs, how to...
'No shoes, no vehicle, no food, no water and no idea. I'd always been one of those blokes who ragged on people who found themselves lost in the desert. Now I was one of those people. It was hard, desolate country for a man all alone in bare feet. Nevertheless, I started...
Drawing on over 25 years consultancy experience running over 50 big one-time, cost-reduction projects internationally, Wileman provides a Cost Management Toolkit of key ideas and cost management strategies for analysing cost-management including procurement and...
Tracing the growth of the study of personality type from its roots in the work of Carl Jung to today’s subtly nuanced type theory, I’m Not Crazy, I’m Just Not You shows how greatly our individual personality preferences affect our interactions with others. By shedding...
More and more people—hundreds of millions around the world—are living in bilingual homes. In the U.S. alone, more than 54 million people over the age of 5 speak a language other than English at home. Yet once children enter school, the pull toward one language becomes...
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