All ebooks by David M. Roy in PDF

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Add to my wish list Service Design for Six Sigma Basem El-Haik , David M. Roy A roadmap to consistent, high-quality service for any organization A service is typically something created to serve a paying customer, whether internal or external. Some services consist of several processes linked together while others consist of a single process. ... Publication date: 2005-08-19 Format: PDF Publisher: Wiley-Interscience Add to basket £137,10

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A roadmap to consistent, high-quality service for any organization A service is typically something created to serve a paying customer, whether internal or external. Some services consist of several processes linked together while others consist of a single process. ...

Publication date: 2005-08-19

Format: PDF

Publisher: Wiley-Interscience

Add to basket

£137,10

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All ebooks by David M. Roy in PDF

Service Design for Six Sigma

Basem El-Haik , David M. Roy