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This book provides a description of what a good human service organization is, and what it does. The author relies on a broad framework to define “good” and offers a fictional account as a methodology, using his considerable consulting and research...
This book will advance readers’ understanding of the knowledge development, building and/or management process within human service organizations, informed by the author's experience in human service organizations, as consultant, and practitioner. Readers can come to...
This book captures the evolution of consumerism in the human services. By addressing the changing roles and contributions of consumers (those working within human service organizations and systems and those working outside of those organizations and systems) the...
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