All ebooks by J. Teboul in PDF

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Add to my wish list Service is Front Stage J. Teboul This book contains a simple but powerful definition of services based upon a separation between back-stage and front-stage activities. Services deal with front interactions, production and manufacturing with back-stage operations. Teboul uses this distinction to... Publication date: 2006-09-29 Format: PDF Publisher: Palgrave Macmillan Collection: INSEAD Business Press Add to basket £44,99

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This book contains a simple but powerful definition of services based upon a separation between back-stage and front-stage activities. Services deal with front interactions, production and manufacturing with back-stage operations. Teboul uses this distinction to...

Publication date: 2006-09-29

Format: PDF

Publisher: Palgrave Macmillan

Collection: INSEAD Business Press

Add to basket

£44,99

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All ebooks by J. Teboul in PDF

Service is Front Stage

J. Teboul