All ebooks by Martin Newman in EPUB
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All ebooks by Martin Newman in EPUB


2  Book(s)
Download this eBook The Power of Customer Experience
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The Power of Customer Experience


Martin Newman


Having a customer-centric business model has evolved from being a nice-to-have to a must-have for any organization. A focus on products and services alone is no longer enough to outstrip the competition. In the current digital ecosystem, consumers can instantly compare...

Publication date: 2021-05-03
Format: ePub
Publisher: Kogan Page
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£29,99
Download this eBook 100 Practical Ways to Improve Customer Experience
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100 Practical Ways to Improve Customer Experience


Malcolm Mcdonald , Martin Newman


FINALIST: Business Book Awards 2019 - Sales and Marketing Category Virtually all consumer-facing businesses talk about putting the customer first, but in reality, few deliver on this as effectively as they could. 100 Practical Ways to Improve Customer Experience walks...

Publication date: 2018-08-03
Format: ePub
Publisher: Kogan Page
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£29,99

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