All ebooks by Rainer Alt in PDF and EPUB
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All ebooks by Rainer Alt in PDF and EPUB


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Download this eBook Social Customer Relationship Management
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Social Customer Relationship Management


Rainer Alt , Olaf Reinhold


Social media has received considerable attention, and many potential benefits, as well as concerns, are now being discussed. This book explores how social media can successfully support business processes in marketing, sales and service in the context of customer...

Publication date: 2019-08-29
Format: PDF, ePub
Publisher: Springer
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£39,99

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