All ebooks by Rick DeLisi in PDF and EPUB
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All ebooks by Rick DeLisi in PDF and EPUB


2  Book(s)
Download this eBook Digital Customer Service
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Digital Customer Service


Rick Delisi , Dan Michaeli


Digital Customer Service is the new standard for creating a 5-star customer experience As much as technology has improved our lives, for many people customer service experiences remain unnecessarily frustrating. But the advent ofDigital Customer Service (DCS) promises...

Publication date: 2021-09-01
Format: PDF, ePub
Publisher: Wiley
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£25,32
Download this eBook The Effortless Experience
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The Effortless Experience


Rick Delisi , Matthew Dixon , Nicholas Toman


A new breakthrough idea about how to win customer loyalty from Matthew Dixon, the bestselling author of The Challenger SaleEveryone knows that the best way to create customer loyalty is with service so good, so over the top, that it surprises and delights. But what if...

Publication date: 2013-09-12
Format: ePub
Publisher: Penguin
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£7,99

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