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In an era of rapid technological, economic and political change, there is a growing awareness of the challenges of income inequality, employment insecurity and workplace conflict.In this context, positive relationships between management and trade unions offer an...
Useful Game Theory offers a refreshing perspective on modern wisdom, empowering readers to master strategic decision-making with the tools they already possess. Every decision you make involves an element of game theory, often without you even realizing it. In...
In recent years, the concept of customer engagement has evolved as a powerful tool in the managerial toolkit of firms to incorporate a profitable approach to customer management. There is a pressing need for an authoritative book that communicates the fundamentals of...
This book will address bias head on, recognising that we cannot completely eliminate bias as it is intricately woven into the way our human brain functions, but we can certainly make efforts to become more aware of our biases, work hard to block them and most...
Innovative digital technologies are forcing companies to rethink how they compete. The focus of digital innovation in business has shifted from internal transformation within firms to their market interface and ecosystems. While opportunities for innovation in...
This book presents a strategic decision-making process (i.e., scenario planning) to help managers build supply chain infrastructures that can adapt to uncertain shifts in the business environment. The authors detail the process for developing and applying scenarios for...
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