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This is a one-of-a-kind look at Nelson and his leadership skills Vice Admiral Horatio Lord Nelson has been widely admired as a celebrated and effective leader. His dynamic approach to leadership and management has now been translated into a timeless, practical and...
For most managers, the normal round of hectic schedules, tricky staff issues and impending deadlines are well within their management capabilities. It is the financial issues that give them headaches. Nobody has ever explained how to balance sales against costs, how to...
Customers are key to your success. Make a big difference to them by taking care of the little things that matter - this book contains 50 tips and techniques to create a Buzz that delivers world-class customer service. In his punchy, accessible guide, well-known author...
A delightful new twist on the travel memoir, Almost French takes readers on a tour fraught with culture clashes but rife with insight and deadpan humour - a charming true story of what happens when Sarah meets a very French Frenchman. Backpacking around Europe,...
'No shoes, no vehicle, no food, no water and no idea. I'd always been one of those blokes who ragged on people who found themselves lost in the desert. Now I was one of those people. It was hard, desolate country for a man all alone in bare feet. Nevertheless, I started...
Drawing on over 25 years consultancy experience running over 50 big one-time, cost-reduction projects internationally, Wileman provides a Cost Management Toolkit of key ideas and cost management strategies for analysing cost-management including procurement and...
Tracing the growth of the study of personality type from its roots in the work of Carl Jung to today’s subtly nuanced type theory, I’m Not Crazy, I’m Just Not You shows how greatly our individual personality preferences affect our interactions with others. By shedding...
More and more people—hundreds of millions around the world—are living in bilingual homes. In the U.S. alone, more than 54 million people over the age of 5 speak a language other than English at home. Yet once children enter school, the pull toward one language becomes...
A major new title from the author of the bestselling 50 Classics series which have sold over 100,000 in the English language. 50 Prosperity Classics is the first book to highlight the landmark titles in this fast-expanding field, illustrated by the phenomenal success of...
The outrageous sequel to Don't Tell Mum I Work on the Rigs (She Thinks I m a Piano Player in a Whorehouse) brings more great stories from the far side of civilization - hilarious, full of humour, colourful characters and dramatic action! Just another glorious day in the...
Too many organizations are currently caught in a “green slump,” struggling to engage in sustainability projects and making far less progress than they should be. Some businesses are striving to lead the way by equipping their facilities with new, energy-saving...
This major new edition of Sue Knight's bestselling book NLP at Work has been extensively revised and updated, with an emphasis on the heart of NLP becoming a model of excellence. In addition to a new slant to every chapter, there are three new chapters on the key things...
A chance meeting with a young Navajo Indian propels an English traveler out of his middle-class London life and into the world of the North American Indian Medicine Men, where people believe that witchcraft can bring ruin and even death. Only the Medicine Men have the...
In Was That Really Me?, Naomi Quenk has provided the next giant step in applying Jung’s model of development in healthy personalities. That step is to understand, accept, and learn to handle our hidden personality responsibly. Updating the classic Beside Ourselves,...
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