All ebooks by Christian Zagel in PDF
Readzis program recommandation

All ebooks by Christian Zagel in PDF


1  Book(s)
Download this eBook Service Fascination
Add to my wish list

Service Fascination


Christian Zagel


Christian Zagel presents a new way of innovating, measuring, and improving self-service systems for retail environments in the context of Customer Experience Management. He shows that technology is used to evoke positive emotions during the shopping experience to not...

Publication date: 2015-12-10
Format: PDF
Publisher: Springer Gabler
Add to basket
£74,50

Sign up to get our latest ebook recommendations and special offers


Paiements sécurisés