All ebooks by Eddie O'Kelly in EPUB
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All ebooks by Eddie O'Kelly in EPUB


2  Book(s)
Download this eBook Applied Benchmarking for Competitiveness : A Guide for SME Owner/Managers
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Applied Benchmarking for Competitiveness : A Guide for SME Owner/Managers


Richard Keegan , Eddie O'kelly


"Applied Benchmarking for Competitiveness" (ABC) is a simple approach to help companies to diagnose objectively, efficiently and effectively their current situation and to take steps to improve performance. ABC combines the basics of benchmarking and World Class...

Publication date: 2026-03-12
Format: epub DRM-free
Publisher: Oak Tree Press
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£8,99
Download this eBook Lean Service
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Lean Service


Richard Keegan , Eddie O'kelly


Lean is about VALUE ... the creation, delivery and retention of value. In a service business, the delivery of value is very much customer- or client-dependent. The client defines what they see as ‘value’, not the business. The most successful service businesses...

Publication date: 2026-03-06
Format: epub DRM-free
Publisher: Oak Tree Press
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£13,00

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