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Lean tools and techniques are helping companies across the globe to address competitiveness within their businesses, building the capability of their people to identify issues and improve their operations.Lean is shorthand for focusing on effectiveness and efficiency...
"Applied Benchmarking for Competitiveness" (ABC) is a simple approach to help companies to diagnose objectively, efficiently and effectively their current situation and to take steps to improve performance. ABC combines the basics of benchmarking and World Class...
In 1643, the undefeated Japanese sword-master, Miyamoto Musashi, wrote a book known as The Book of the Five Rings, in which he described his understanding of what it took to survive life and death duels.In his mid-50s when writing, he had reached a point of clarity...
Since people first started to use tools and communicate, we have lived in a world of transformation. But, in the past 10 years or so, our awareness of transformation has stepped to a new level, where the need to understand ‘digital’ and ‘digital transformation’ and the...
Lean is about VALUE ... the creation, delivery and retention of value. In a service business, the delivery of value is very much customer- or client-dependent. The client defines what they see as ‘value’, not the business. The most successful service businesses...
This book provides a comprehensive historical account of the evolution of Sport and Exercise Psychology research, charting the progression of the field from the early days when well-controlled experimental research was the standard, to the subsequent paradigm war...
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